Booking Terms and Conditions

1 Important Information

Who we are: Our full contact details are listed under the Contact Us link at the footer of this website. We are a member of Advantage Travel Centres.

Advantage Travel Centres is the UK's largest independent consortium of travel agents.

Definitions:
"You" or "you" means you, the customer.
"ABTA" means ABTA - The Travel Association, an association of travel agencies and tour operators in the British Isles;
"ATOL" refers to the Air Travel Organiser's Licence, granted by the Civil Aviation Authority to Tour Operators which meet their requirements in the UK;
"ATOL Protection" means in relation to a relevant Package Holiday or a flight, that the customer is financially protected should the Tour Operator or Principal cease to trade.
"Dynamic Packaging" means selecting two or more separate travel components advertised on this website (e.g. a flight and a hotel) for your holiday and booking them together, (in which case, those items together become a Package Holiday), and Dynamically Package and Dynamically Packaged shall be interpreted accordingly.
"Package Holiday" refers to a pre-arranged holiday combination of at least two holiday product components (i.e transport, accommodation or other tourist services) when sold or offered for sale at an inclusive price and includes either a service which covers a period of more than 24 hours or overnight accommodation. A Package Holiday is put together by a Tour Operator.
"Tour Operator" means any party providing Package Holidays which may be booked through us, whether or not through this website.
"Travel Principal" means any provider of travel-related products and/ or services booked through this website, and includes Tour Operators, airlines, hotels, hotel chains and hotel aggregators, insurance and car suppliers.

2 Contract

Booking Terms and Conditions shall apply to all bookings of travel-related products or services (including Package Holidays) made through us, whether through this website or by telephone together with the specific details relating to your booking as set out in the confirmation in writing which you will receive if we are accepting your booking. In addition, the applicable terms and conditions of the relevant Travel Principal(s) shall apply in respect of each of the travel-related products or services you book through us.

When you make a booking which includes only a flight, the contract is between you and the relevant airline. When you make a booking which includes only a hotel, the contract is between you and the relevant hotel.

When you make a booking only for an ancillary service or extra such as car hire, transfers, car parking, airport lounges, travel insurance, foreign exchange, etc the contract for those services is between you, and the relevant ancillary services provider.

When you make a Package Holiday booking the contract is between you and the Tour Operator.

However, in all cases, the applicable terms and conditions of the relevant Travel Principal will apply and are deemed to be incorporated into your contract. It is your responsibility to ensure that you have read and are satisfied with the terms and conditions of the Travel Principal providing those products or services.

If the terms and conditions of any Travel Principal are not available through this website, we will be happy to provide you with copies on request. If you wish to request the terms and conditions of a Travel Principal, please contact us. Our contact details can be found under the Contact Us link at the footer of this website.

3 Pricing

We do our utmost to ensure that all details relating to prices, pictures and all other information on our website is correct and up to date. However, prices are not live and holidays and other travel-related products and services are subject to availability. Prices may change at any time. We accept no liability if a holiday or other travel-related product or service is sold out or prices have changed by the time we receive your enquiry or booking request.

4 Consumer Protection

ATOL is a consumer protection bonded scheme, set up to protect consumers in the event of their Tour Operator ceasing to trade.It is only when a flight is purchased as part of a Package Holiday that it is covered by ATOL Protection.When you book a Package Holiday, you will receive an ATOL receipt.

ATOL Protection extends primarily to customers who book and pay in the United Kingdom. For more details on ATOL and ATOL Protection, visit http://www.caa.co.uk/default.aspx?catid=27 .
A summary of ABTA's protection and consumer services can be found at www.abta.com

5 Booking Information

Information given by you either online, by email or by telephone is accepted by us as being correct unless subsequently amended by you in writing, or, in some circumstances, over the telephone.
We do not accept any responsibility whatsoever, for any inconvenience or financial loss caused by inaccurate information being supplied by you.

6 Passports And Visas

It is your responsibility to ensure all named passengers must be in possession of a valid passport and all necessary visa(s) and health certificates. In case of passengers being refused entry by any immigration or other authority all repatriation costs are to be borne by the passenger. General information about passport and visa requirements can be found on the Foreign and Commonwealth Office website.

7 Data Protection

In order to process your booking we need to use the personal information about you and other members of your party which you have provided to us. Please read our Privacy Policy for details on how we handle the information you provide.

8 Travel Destinations And Insurance

Travel to certain destinations may involve greater risk than others. We advise all passengers to review any travel prohibitions, warnings, announcements and advisory announcements by The Foreign and Commonwealth Office ("FCO") prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to these destinations can be found on The FCO website: www.fco.gov.uk/travel.

We strongly advise you to carry appropriate travel insurance to cover you for losses sustained in relation to cancellation, health, accident, baggage, crime etc.

Neither we nor any of our agents or servants shall be liable or responsible for any loss, damage, or injury (except as provided above), delay or inconvenience whatsoever to any traveller or his luggage or other personal property sustained or suffered in, or during, any passage, journey, trip or stay, or in respect of any accommodation or in the carrying out of any arrangements booked through us.

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Website Terms Of Use
Important Legal Notice

1 Agreement To Terms Of Use

This website is offered to you, the customer. By using this website you indicate your acceptance of these Website Terms of Use. If you do not agree with these Website Terms of Use then you are not authorised to use this website.

We may revise these Website Terms of Use at any time. You should check this website from time to time to review the then current Website Terms of Use, because they are binding on you. Certain provisions of these Website Terms of Use may be superseded by expressly designated legal notices or terms located on particular pages at this website.

2 Personal And Non-Commercial Use Limitation

This website is for your personal and non-commercial use.

You are permitted to make one copy of the information contained within the website for personal use and reference on the following basis:

• No documents or related graphics on this website are modified in any way;
• No graphics on this website are used separately from accompanying text; and
• Advantage Travel's copyright and trade mark notices and this permission notice appear in all copies.

None of the content on this site may otherwise be copied, nor modified, sold, distributed, licensed or reproduced in any way or for any purpose.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website.

3 Copyright And Trademark Notices

Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation, photographs and graphical images) are owned by Advantage Travel or its suppliers or licensors.

The Advantage logo with text "A Member of Advantage The National Network of Travel Agents" is a registered trade mark of Advantage Travel. Other product and company names and/ or logos mentioned or displayed on this website may be the trade marks of their respective owners. For the purposes of these Website Terms of Use, any use of extracts from this website other than in accordance with paragraph 2 above for any purpose is prohibited. If you (or if you permit others to) breach any of the terms of these Website Terms of Use, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from this website.

Any rights not expressly granted in these terms are reserved.

4 Use Of This Website

This website is provided by Advantage Travel to assist customers in determining the availability of travel-related products and services and, in some cases,to make legitimate bookings and for no other purposes. In using this website, you agree and warrant that :

• You possess the legal authority to enter into this agreement and to use this website in accordance with these Website Terms of Use.
• All information you provide about yourself or other members of your group is accurate.
• You will have full financial responsibility for all transactions made under your name through this website.

5 Service Access

While Advantage Travel endeavours to ensure that this website is normally available 24 hours a day, Advantage Travel shall not be liable if for any reason this website is unavailable at any time or for any period.

Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance of repair or for reasons beyond Advantage Travel's control.

6 Visitor Material And Conduct

Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this website shall be considered non-confidential and non-proprietary. Advantage Travel shall have no obligations with respect to such material, and it or its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial and non-commercial purposes.

You are prohibited from posting or transmitting to or from this website any material:

a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

b) for which you have not obtained all necessary licences and/or approvals; or

c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law or infringe the rights of any third party, in the UK or any other country in the world; or

d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse the website (including, without limitation, by hacking).

Advantage Travel shall fully co-operate with any law enforcement authorities or court order requesting or directing Advantage Travel to disclose the identity or locate anyone posting any material in breach the above.

7 Links To And From Other Websites

Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. Advantage Travel has not reviewed all of these third party websites and does not control and it now responsible for these websites or their content or availability. Advantage Travel therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained form using them. If you decide to access any of the third party websites linked to this website you do so entirely at your own risk.

9 Disclaimer

Advantage Travel endeavours to ensure that the information on this website is correct, however it does not warrant the accuracy and completeness of the material on this website. Advantage Travel or its agents may make changes to the material on this website, or to the products and prices described in it, at any time withot notice. The material on this website may be out of date, and Advantage Travel makes no commitment to update such material.

The material on this website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Advantage Travel provides you with this website on the basis that it excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this website.

10 Liability

Advantage Travel, any other party (whether or not involved in creating, producing, maintaining or delivering this website) and any of Advantage Travel's group companies, officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in delict (or tort) (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, or the results of use of this website, any websites linked to this website or your downloading of any material from this website or any websites linked to this website.

Nothing in these Website Terms of Use shall exclude or limit the liability of Advantage Travel for:

• Death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
• Fraud; or
• Misrepresentation as to a fundamental matter; or
• Any liability which cannot be excluded or limited under applicable law.

If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

11 No Unlawful Or Prohibited Use

As a condition of your use of this website, you warrant to Advantage Travel that you will not use this website for any purpose that is unlawful or prohibited by these Website Terms of Use.

12 Use Of Bulletin Board, Chat Rooms, And Other Communications Forums

This website may contain bulletin boards, chat rooms, or other message or communication facilities (collectively referred to as "Forums"), you agree to use the Forums only to send and receive messages and material that are proper and related to the particular Forum. By way of example, and not as a limitation, you agree that when using a Forum, you shall not do any of the following:

• Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, post, distribute, or disseminate any defamatory, infringing, obscene, indecent, or unlawful material or information.
• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
• Delete any author attributions, legal notices, or proprietary designations or labels in any file that is uploaded.
• Falsify the origin or source of software or other material contained in a file that is uploaded.
• Advertise or offer to sell any products or services or conduct or forward surveys, contests, or chain letters.
• Download any file posted by another user of a Forum that you know, or reasonably should know, cannot be legally distributed in such manner.

You acknowledge that all Forums are public and not private communications. Further, you acknowledge that chats, postings, conferences, and other communications by other users are not endorsed by Advantage Travel and such communications shall not be monitored, considered, reviewed, screened, or approved by Advantage Travel. Advantage Travel reserves the right for any reason to remove without notice any contents of the Forums, including without limitation bulletin board postings. Advantage Travel reserves the right to deny in its sole discretion any user access to this website or any portion thereof without notice.

13 Modification Of These Terms And Conditions

Advantage Travel reserves the right to change the terms and conditions under which this website is offered, including these Website Terms of Use and therefore may impose new or different terms and/ or conditions. The current version of the Website Terms of Use will be displayed within the website from the effective date of any changes to them, and where you continue to use the site following any such changes, you are accepting those changes. This right shall not effect the existing terms and conditions accepted by you upon making a legitimate reservation or purchase using this website.

14 General

These Website Terms of Use, together with the Booking Terms and Conditions and our Privacy Policy constitute the entire agreement between you and us in relation to your use of this website and supersede any prior understandings or agreements.

The information on this website is directed solely at those who access this website from the UK. Our business and this agreement are governed by and interpreted in accordance with the laws of Scotland . You hereby consent to the exclusive jurisdiction of the Scottish courts in all disputes arising out of or relating to these Website Terms of Use, our Booking Terms and Conditions and Privacy Policy, and the use of this website in general. Use of this website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Advantage Travel as a result of this agreement or use of this website.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

15 Currency Converter

Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the Currency Converter for the day that currency was last updated. The information supplied by this application is believed to be accurate, but Advantage Travel and/or its suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, Advantage Travel advises the customer to consult a qualified professional to verify the accuracy of the currency rates. Advantage Travel and/or its suppliers do not authorise the use of this information for any purpose other than personal use and prohibit to the maximum extent allowable the resale, redistribution, and use of this information for commercial purposes.